Fortune House - Schaumburg, Illinois

Jeeptek1

I have been a customer since this place opened. The food was always consistently good. They often forget sauce of one kind or another but that happens anywhere you go these days. Recently I picked up an order of Beef Chow Foon and the house fried rice. They clearly have done both raised the prices and cut the quality of the beef they are using. The meat was so tough you couldn't chew it and it wasn't even trimmed right. There was five strips all still attached to a big piece of grizzle. No cook who cared about the quality of the product they serve would have put that in the wok like that. They girl that answers the phone and collects the money has a terrible attitude. So sad to see a favorite place get so bad.

Doris watkins

I normally do not post reviews. However, I ordered Egg Foo Yung from this place. It was awful, the Foo Yung was burnt, the rice was dry. I called to discuss this and explained I would send a photo of this meal. It was delivered, and I was told to bring it back. Then told they would give me a credit for another meal. Hope it's better than what I received. Out of 31 dollars, and nothing to eat. Very disappointed

Melissa Ramsay

Didn’t realize it’s not a sit down. Overpriced horrible food. All around bad quality. Fried dumplings are pan fried on 1 side and dough on the other lo mein noodles were gummy, fried rice was dry and flavorless. Food poisoning today🤮

Carolyn Walls

Aesthetics and presentation bait you into this Lunch special L5…Shrimp Egg Foo Young, Gravy, Fried Rice, Egg Roll, and Orange Crush. I really love that the gravy is served separate from the egg foo young. The shrimp are approximately 1.15 inches and tender. Eggs a soft yellow. Rice tender and flavorful with bean sprouts, green onion and egg. Egg roll vegetables tender. Overall, great choice for lunch today. No shortcuts on the lunch special, cannot wait to purchase a dinner. Cashier patient and cordial. My new venue for Chinese dining west of Chinatown Chicago.

David Reid

Ordered dinner online at their website. Got an email confirming the order and order total. Got a second email with delivery time. Order never arrived. Tried to call restaurant to see where the order was. No answer. Mailbox full so can't leave a message. If there was an option to leave a review with a negative number I'd use it. Terrible service. Payment already hit bank so no food, no money, no one to call or talk to.

Santiago Barrientos

I ordered the crab rangoon today (Saturday) at around 530pm and was told it'd be around 15 minutes. When I arrived about 10 minutes later after placing my order, it was ready to go. I immediately opened my bag inside my car and the crab rangoon was a little warm. I was hoping these would be hot since that is usually my experience at other spots I get my rangoon from. I'm willing to bet these were made already and were being held in some warmer. It's unfortunate. They felt the same as buffet rangoons that have been sitting in a warmer. Probably won't ever come here again if they can't get something simple as crab rangoon right. My suggestion is to not cut corners. Especially on something you can make fresh in a few minutes.

David Allan

I highly suggest they find a new cook and recipe book . The food was so disgusting that I had to spit it out . I ordered steamed pot stickers that was 90% uncooked dough. The meat inside tasted like dirty bathwater. My main dish was Broccoli and BBQ pork and it was worse . The only thing I did not spit out was the fortune cookie . $30 plus tip was wasted .

Stephen Crockett

Just ordered here for a family event. Fried rice seemed overcooked and smelled burnt. The sesame chicken was over breaded. The sauce was super thick, slimy and greasy.

Also forgot utensils for an order of 7. Never wrote a Google review before this but felt it warranted a negative review. Nobody ate much of their plates.

Sorely disappointed.