GH Furniture & Mattress Ltd - Courtenay, British Columbia

Paul G.

What a pleasure buying new furniture here! They have a lot of Canadian-made items in stock, and dealing directly with the owner means getting a great deal, including free Scotchguard on my new sofa and loveseat, along with free delivery. Thank you.

Thomas O.

I think if you know what you’re getting into it’s possible to be happy with your furniture from here. Yes the owner uses aggressive high pressure sales tactics which are so over the top it’s almost comical. Yes what you’re purchasing is what you see and not a different new model (unless that’s something explicitly stated). Yes the delivery will have your furniture sticking in a crazy fashion out of the guy’s mini van, and the “mover” is far from a pro. But, if you know and expect these things then you can get reasonable prices on your furniture, and overall we’re happy with our sofas, the price we paid, and didn’t have any complications.

Karnvir S.

I bought a sectional from here. The gentleman instantly greeted me when I walked in and showed me around. Best furniture store in Courtney. Must visit at least once

Willow T.

I've known a few crooks in my longish life but none quite as smarmy as this guy!!

I ordered a latex mattress. He assured me it was latex, just with a few layers of something else. Little Voice in my head said something was wrong but Stupid proceeded with the deal. What arrived was 100% pure polyester, inside and out, according to the tag which has to remain on by law. When I slept on it it absolutely reeked of Bounce which meant I wasn't the first one to sleep on it. I've never used Bounce as I can't bear the chemicals or smell. It had a strange fluffy wuffy deep pile outer covering, polyester of course. A salesman at another establishment told me that that type of cover had not been manufactured in 15 years. This liar, cheat, and slimy crook had shamelessly cut off the labels across the bottom corner of the mattress, crudely so it was easy to see what he'd done. Then NO REFUNDS. He pointed to the big sign on the wall I hadn't noticed. After much threatening and refusing to leave I got some of my money back but he held onto $350. At that point I decided it was enough bad energy and left. I should have sued this jerk.

My only revenge is to spread the word. Turns out he has a terrible reputation. Some have told me that if you find something you like there but keep going back every month or so the price will eventually drop by 50%.

I agree with another review here about his relentless sales presssure. I also agree about the delivery standards. There is something creepy about the whole place.

There should be a zero star rating.

DO NOT EVEN GO IN!!

jet Z.

Have lots of good things to say about this place! The manager come to see me immediately upon coming into the store, and despite my lack of knowledge was a tremendous help in quest to furnish my home. Never before have I experienced such excellent service as what GH gave me. Not only is their service fantastic, their inventory is truly astounding, I walked into the store only to be amazed by the sprawling inventory of sofas, loveseats, recliners, mattresses, and dining room sets. When I made my purchase I was very happy with the price, and how much money I saved by shopping here!

Richard M.

We had a great experience with G&H Furniture. We got the perfect couch and ottoman With storage! The prices are very reasonable and the service was great! The owner took good care of us and even got the ottoman custom made for us to match our couch at no extra charge.

Highly recommended

Ben S.

Had a great experience buying a dinning room table from this store. I walked in and after dealing with a friendly rep purchased the table and scheduled a delivery. The pricing was fair and the table looks amazing now that it's been delivered. After I purchased the table I noticed a lot of negative reviews and was kind of concerned but now that the table is delivered I can say my experience was great! Friendly and smooth process throughout!

Donna P.

Ordered a sectional couch in a fabric of choice. Paid for and delivered. Wrong color! Than he tells me that the blue will turn to dark grey in 6 months. After ignoring emails and phone calls we bring couch cushion to show complete difference in color he admits he no longer had color in stock and ordered what he thought was best. I explained that i did nothing wrong and all it would have taken was a phonecall to chose a different color. He insisted in store credit only. Finally i did get money back but i had to pay for shipping to get the couch back to store. Ridiculous! Never will i go back and i will tell everyone i know of my experience!