H. Jack's Plumbing and Heating - Cleveland, Ohio

Joseph R.

Richard Roth was the professional who led this team and the quality of work, professionalism and congeniality were outstanding! He was accurate in all of his work time estimates and he truly understood he’s job and how to accomplish the install. I am so happy that I chose H Jack’s to install my tankless hot water tank. I have included a picture of his work. Thank you, Richard & Avery!

K S.

Excellent service. I managed to clog my main sewer line late Christmas Eve of all nights. Shawn came out at 10PM, less than two hours after I had called, and had me back up and running in under an hour. The price was lower than I was anticipating, given the fact that it was holiday after-hours emergency service.

I had actually called two other places first because they were closer to me, but no one else even answered the phone, despite claiming 24 hour service. I guess that's not terribly surprising, given it was Christmas Eve, but H. Jacks answered right away and got someone to come right out.

Highly recommended. I would absolutely use these guys again in the future if needed.

Amy M.

Richard & Abe were very courteous, efficient and professional. They took the time to explain the process and set realistic expectations. They had everything back up and running in just a few hours. Our family really appreciates their hard work in this harsh weather. I would highly recommend this company to anyone!

James T.

Kevin provided exceptional heating and cooling service for my home. He was prompt, professional, and very knowledgeable about the systems. He quickly diagnosed the issue and explained the necessary repairs in a way that was easy to understand. The work was completed efficiently, and the results were fantastic. My home is now comfortable, and I couldn't be happier with the service. I highly recommend Kevin for any heating and cooling needs!

Joyce P.

Kevin was our service representative. He was on time per the schedule, efficient and professional. Our furnace was up and running per the diagnostics from yesterday. Excellent job all the way around. I would highly recommend H.Jack’s Plumbing and Heating .

Dan L.

Kevin came out for us late on a Sunday to help us with a leaky gas line. He was able to find the issue, fix the problem and we had our gas back up and running immediately. They helped us in a pinch on and in a very fast turnaround (which is great since it’s winter)! Can’t recommend H. Jack’s and Kevin strongly enough! Will absolutely use them again.

Kay J.

Mike and Nathan, we're great. They answered all the questions I had. They explained everything about the furnace , and what they were doing. when they were finished they explained everything about the furnace asked me a couple of times if I had any more questions!

Oliver D.

Richard showed up within 3 hours of me requesting emergency service on a day that didn’t make it past 28°. He talked me through why my furnace wasn’t working, and helped us figure out options to replace it. He came back on Monday and removed the old unit, install the new unit, and get heat in my house by Monday afternoon. Tuesday he returned to finish the job and get the system dialed-in. We also arranged him to come back to replace the AC unit when the weather is appropriate, so that work is pending, but I have no doubt it will be completed with the same level of professionalism.

While I could buy a small country for what I’ve paid for these replacements, that’s the world we live in. His, his coworkers, and HJack’s overall service was professional and quick, and we’re happy to have heat again. Thanks Richard.