Hart Home - London, Ontario

Laura B.

Went to the London Hart store on the weekend. All staff were extremely friendly and helped me find the blinds that I needed for 3 rooms. The store is very clean, and well stocked. So many kitchen and home decor options. I will definitely visit again. Prices are amazing!

iHeather M.

We purchased blinds from Hart a month or so ago. The customer service was simply AMAZING! I think the clerk’s name was Amy. She had the same blinds in her home & her knowledge was incredible. We were also advised about the return policy for Hart which was truly appreciated. Five stars to this young lady! We need more people like you in this world. Thank you!

Timothy F.

This store was a well stocked store. The staff were helpful and knowledgeable. The store itself was clean and well maintained. We had bought a desk. The desk was easy enough to out together. All in all a good place to shop.

steph M.

This is a clean and well organized store. It is well stocked with a variety of different products. The customer service was excellent. Very reasonable prices. Would definitely return.

Tom B. M.

I recently purchased a coffee table from Hart Homes Canada on Exeter Road for around $120. The table required self-assembly, and we diligently followed the provided instructions. After almost three hours of assembling, we noticed an issue: a spring was hanging on top with no designated place to fix it. Despite our efforts, there was a noticeable gap when closing the table.

Believing we might have made a mistake, we dismantled and reassembled the table from scratch. Unfortunately, the same problem persisted. Upon closer inspection, we discovered that the pre-drilled holes were incorrectly placed. Consequently, we decided to return the product.

However, when we contacted Hart Homes about returning the table, we were informed that returns are not accepted if the package is opened. We explained the issue was due to a manufacturing defect, but the sales representative told us to measure and drill new holes ourselves. We were astounded by this response.

In the end, we measured and fixed the problem ourselves because we had already invested $120. Nonetheless, I am thoroughly disappointed with both the product quality and the after-sales service from Hart Homes. I expected better from such a reputable store.

Kaity W.

Went to the “SHEIN” clothing part: such a cool concept, but
I don’t think I will come back unless they organize by size. It was so frustrating and overwhelming.
I also felt that the baby/toddler clothing was very over priced, it should have been more like $5 or under per piece

frn ?.

Worst customer service I’ve ever had. Every where it says they close at 5:30 but they start kicking you out by 5:20 and expect you to be by the cashier for 5:25 when it literally says every where they close at 5:30.

Noorshan A.

I went and I bought a curtain and the next day I had to return them as they did not fit my living room. There was no damage and with their original package, however they did not return them or exchange. Besides, the customer service lady was rude and disgusting. She did not help as at all and she wasn’t nice even. Never going there again and do not recommend it to any one
Waste of money